Returns & Exchanges

You can return your Fynzy order within 30 days of receiving it, no questions asked.

You have a 30-day window from the day your items (whether Aussie stickers or future gear) are delivered to you or your designated receiver to let us know you'd like to initiate a return.

To start a return, simply reach out to us with a clear statement detailing your decision to cancel.

Email us at hello@fynzy.com

We process refunds within 30 days of receiving your returned items. We will refund the amount to your original payment method, and you won't be charged any hidden return processing fees by Fynzy.

Return Conditions:

For your items to be eligible for a return, please ensure that:

• Purchased within the last 30 days

• They are in the original packaging

The following items cannot be returned:

• Custom or personalized stickers and goods.

• Items that naturally deteriorate quickly or have passed their expiry date.

• Unsealed goods that are unsuitable for return due to hygiene reasons.

• Items that were inseparably mixed with other goods after delivery.

We reserve the right to refuse returns that do not meet these conditions, at our sole discretion.

Sending Returns

You are responsible for the shipping costs and risks when returning items. Send your package to:

Fynzy Returns Sydney

We are not liable for returns lost or damaged in transit. We strongly suggest using a trackable shipping service. Refunds are only issued once we physically receive the returned goods or verifiable proof of delivery.

Gifts:

If your items were marked as a gift and shipped directly to you, you will receive a gift credit for the return value. A digital gift certificate will be emailed once we receive the return.

If it wasn't marked as a gift, or the buyer shipped it to themselves first, the refund will be sent directly to the original purchaser's payment method.

Contact Us

Questions about your return? Email us at hello@fynzy.com